At ENWAY we have been using Slack since 2016 and we can call it digital HQ for sure. As the Salesforce partner, we are happy that Slack is now part of the Salesforce ecosystem. At Trailblazer DX 2022 Salesforce announced several updates to integrate Salesforce more closely:
- Flow in Slack
- Apex SDK for Slack
Flow in Slack
Flow in Slack makes collaboration in Slack more efficient using low-code automation. There are two main features:
- Screen Flows in Slack
- Slack Actions
Screen Flows in Slack
Using Screen Flows in Slack you can build a guided screen flow to collect call notes and update records without leaving Slack.
Screen Flows in Slack is coming to Beta in Summer ’22.
Slack Actions
During the creation of flow, you can use Slack Actions to automate workflow in Slack. Three actions will be available to use:
- Auto-create a channel
- Auto-send messages
- Auto-archive channels
For instance, you can create a channel based on the Opportunity stage and invite team members to communicate about a deal. When Opportunity is closed – archive this channel. Fast and easy.
Slack Actions in Flow will be GA in Summer ‘22.
Apex SDK for Slack
The new SDK provides ability for developers to use Apex language to communicate with Slack. For instance, now you don’t need any middleware and can use SOQL to collect data and display in Slack. Apex SDK for Slack uses Block Kit (Slack’s UI framework for Slack apps).
Useful resources
- Trail Get Started with Slack
- REMINDER FOR PARTNERS: It’s possible to get 🆓 vouchers for Slack Certified Developer and Slack Certified Admin (preparation course and exam) in the Partner Community group “Official: Slack for Partners”
- Trailmix Prepare for Your Slack Certified Admin Credential
- Trailmix Prepare for Your Slack Certified Developer Credential