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Slack updates from TrailblazerDX 2022

At ENWAY we have been using Slack since 2016 and we can call it digital HQ for sure. As the Salesforce partner, we are happy that Slack is now part of the Salesforce ecosystem. At Trailblazer DX 2022 Salesforce announced several updates to integrate Salesforce more closely:

  • Flow in Slack
  • Apex SDK for Slack

Flow in Slack

Flow in Slack makes collaboration in Slack more efficient using low-code automation. There are two main features:

  • Screen Flows in Slack
  • Slack Actions

Screen Flows in Slack

Using Screen Flows in Slack you can build a guided screen flow to collect call notes and update records without leaving Slack.

Screen Flows in Slack is coming to Beta in Summer ’22.

Slack Screen Flows

Slack Actions

During the creation of flow, you can use Slack Actions to automate workflow in Slack. Three actions will be available to use:

  • Auto-create a channel
  • Auto-send messages
  • Auto-archive channels

For instance, you can create a channel based on the Opportunity stage and invite team members to communicate about a deal. When Opportunity is closed – archive this channel. Fast and easy.

Slack Actions in Flow will be GA in Summer ‘22.

Slack Actions

Apex SDK for Slack

The new SDK provides ability for developers to use Apex language to communicate with Slack. For instance, now you don’t need any middleware and can use SOQL to collect data and display in Slack. Apex SDK for Slack uses Block Kit (Slack’s UI framework for Slack apps).

Useful resources