Autonomous Agentforce AI agents do it all. Speed up Agentforce implementation with the Agentforce QuickStart package.
€4500 per AI agent. Implementation timeline: 2 weeks
*Estimated pricing — final cost may vary.
Completed projects in Europe, the United States, the United Kingdom, and the Emirates
67% of consumers are frustrated when customer service can’t resolve their issues instantly
Use the Agentforce service agent to provide technical support, manage orders, schedule appointments, or route customer inquiries to humans.
Sales reps spend 71% of their time on non-selling tasks (like administrative tasks)
Install a pre-built Agentforce SDR or create your own to qualify leads, engage with them 24/7, and promote upsell opportunities.
We’ll discuss your business needs and how Salesforce Agentforce can meet them with a prebuilt or custom Agentforce agent.
ENWAY will kick off the project with a call to gather AI agent requirements and follow up with a rollout plan and solution design.
We’ll use Agent Builder to create the agent, define topics, and set actions with Salesforce Flows, Apex code, prompts, and more.
After internal quality assurance, you’ll have the opportunity to test the Agentforce agent, simulating real interactions.
Based on the agent’s role and your required channels, we integrate the AI agent into your website, mobile app, Slack, and more.
After the Agentforce implementation, you’ll get online training and documentation on managing Agentforce agents.
“We hired ENWAY to integrate and customize Salesforce for our CRM needs, focusing on streamlining workflows and boosting productivity. ENWAY’s deep Salesforce expertise and their understanding of our business challenges were invaluable. They helped us implement Sales Cloud and Service Cloud, resulting in a 30% increase in team productivity, improved data accuracy, and enhanced reporting capabilities.”
“Our experience with ENWAY has been great. Eugene and his team are always on hand and provide expert solutions to all processes. They also use their experience to help us decide what is the best way to proceed and how to implement the system within our business. They also take time out of their schedules to make sure that we are happy and make sure we know how to use the system.”
“We are extremely happy with the help we received from ENWAY in implementing Salesforce and Slack. Their team was professional, responsive, and highly knowledgeable, delivering solutions perfectly tailored to our needs. The integrations were seamless, and their support and training have greatly improved our efficiency.”
“For Melio it was great to move from a spreadsheet based model to more of a CRM. We’re grateful for ENWAY’s work with us on this, taking time to understanding our requirements and limitations and delivering a solution that matched our needs at this stage of our company’s growth. We’re happy to continue to work with them on our Salesforce customisation needs.”
This agent goes beyond traditional chatbots. It supports your customers 24/7 by answering common questions in natural language and escalating more complex issues to the right team.
This Sales Development Representative agent engages with leads by answering their questions, handling objections, and scheduling meetings using CRM and external data.
This agent runs personalized role-play sessions for your sales team. It uses Salesforce data and generative AI to help sellers practice pitches and handle objections for specific deals.
As a digital concierge, the agent helps on your ecommerce sites or messaging apps by providing personalized product recommendations and answering search queries.
This agent automates the entire campaign lifecycle—creating briefs, audience segments, content, and customer journeys in Flow—while monitoring KPIs and recommending improvements 24/7.
Create custom agents with Agent Builder using low-code and pro-code tools. Define topics, write instructions, and set actions with Salesforce tools like flows, Apex, APIs, and prompts.
— ENWAY is a trusted Salesforce Partner with 130+ projects in the portfolio, from startups to enterprises.
— Our team has 80+ Salesforce certifications and continues to achieve more.
— We understand our customers’ business needs and make complex things easy. A 5/5 customer satisfaction score proves it.
Agentforce is more than just AI bots—it’s an autonomous AI app designed to handle specialized tasks for your team and customers. You can use prebuilt agents that work with your Salesforce data or create your own from scratch. Each Agentforce agent includes: a Role (defines the agent’s purpose by outlining tasks and broader goals), Trusted Data (the information the agent needs to perform its job, such as knowledge articles, CRM data, external sources, and websites), Actions (tasks the agent can execute, like running a flow, using a prompt template, or executing Apex code), Guardrails (rules that specify what the agent can and cannot do, such as directing complex issues to a human), and Channels (the platforms where the agent works, like your website, CRM, mobile app, and Slack).
Try Salesforce’s Agentforce ROI Calculator to see real numbers. It shows how much your business can save across Sales, Sales Enablement, and Customer Service with Agentforce.
Getting started with Agentforce is free for existing Salesforce customers who have installed the Salesforce Foundations update. Salesforce Foundations is a free add-on available to customers using Enterprise, Unlimited, or Einstein 1 editions of Sales Cloud and Service Cloud. With Salesforce Foundations, you receive 1,000 Agentforce conversations and leads. After that, Salesforce offers 2 Agentforce pricing models: conversation-based pricing at $2 per conversation, and consumption-based pricing at $500 per 100k Flex Credits. Learn more about Agentforce pricing on the official website.
Yes, we provide one month of full support after Agentforce implementation. This support covers troubleshooting, clear explanations, and extra training when needed.
An ENWAY Agentforce QuickStart takes about 2 weeks per agent and costs €4,500 per AI agent. That covers discovery, agent configuration in Agent Builder, testing, deployment to your chosen channels, and post-go-live training.
A chatbot follows scripted rules; an Agentforce agent reasons over your trusted Salesforce data and can take actions — running a Flow, updating a record, booking a meeting — within guardrails you define, then escalates to a human when needed.
ENWAY builds Service, SDR, Sales Coach, Personal Shopper, and Campaign Optimizer agents, or a fully custom agent using Agent Builder. If you’re new to the concept, see our explainer on Salesforce AI from predictive AI to Agentforce.
Access the Agentforce digital labor platform for specialized 24/7 support for your employees and customers.
