In 2024’s customer-focused world, top-notch support is a must. That’s where Salesforce Service Cloud comes in. As a Sales Cloud, Service Cloud is a foundational part of the Salesforce ecosystem designed to transform your customer service and boost satisfaction. Let’s dive into the features that
On August 2, 2023, Salesforce announced the general availability of Starter, a foundation CRM app that brings sales, service, and marketing capabilities together. Let’s explore what Salesforce Starter is and what it is the fastest way to get started with Salesforce. What Is Salesforce Starter? Salesforce
Yesterday, on July 19th, Salesforce announced that the first features of SalesGPT and ServiceGPT have been generally released for all Salesforce customers. Let’s have a closer look on available features and their pricing. SalesGPT Availability and Price Sales Emails, the first of the SalesGPT features are generally
On July 11, Salesforce announced the increase of list prices by an average of 9% starting from August 2023. It is the first price rise in 7 years. During these 7 years, the “company has delivered 22 new releases, thousands of new features — including recent generative
Salesforce Summer ‘23 Release is fully packed with fresh updates that Salesforce admins will like. As I am specialized in Service Cloud, I will give you an overview of 4 new Case features that saves time and enhances Case functionality. 1. New Lightning Editor for