This article was updated in June 2026 to include information about Salesforce Service and Marketing Clouds. Salesforce is the world’s leading CRM platform, holding over 23% of the global CRM market share and trusted by more than 150,000 businesses worldwide. According to Salesforce’s own research,
Want to know how to manage contacts in CRM effectively? Using Salesforce as an example, I show simple steps for contact management in CRM. My name is Anna, and I’m a 3x certified QA engineer at ENWAY. We help businesses overcome challenges using Salesforce. Salesforce
Want to know how to manage the info about your customers in CRM? You are in the right place. Using Salesforce as an example, I will show what an Account object is and how to manage Accounts. My name is Liza, and I’m a 3x-certified
Here you will understand the basic sales process in Salesforce and what the Opportunity object is. My name is Artemiy, and I’m a 4x-certified Admin at ENWAY. We help businesses overcome challenges using Salesforce. Ready, steady, go! In Salesforce, an Opportunity is a potential sale
Do you know how to manage leads properly and what statuses they can have? In this video, you will learn about the Lead process in CRM, using Salesforce Sales Cloud as an example. My name is Nikita, and I’m a Salesforce developer at ENWAY. Firstly,
After watching this video, you will learn about standard and custom objects in Salesforce and their differences. My name is Artemiy, and I’m a 3x-certified Admin at ENWAY. We help businesses overcome challenges using Salesforce. In Salesforce, an object is a database table that allows
In 2024, sales teams will be facing a myriad of challenges, from managing leads and closing deals effectively to forecasting effectively. Fortunately, technological advancements have revolutionized sales processes, offering solutions that streamline workflows and maximize productivity. Among these solutions stands Salesforce Sales Cloud, a tool
Every time Salesforce updates, admins eagerly look forward to improvements that make their jobs easier and boost productivity. In this article, we’ll explore the Salesforce Spring ’24 features that help you manage your Salesforce setup efficiently, saving time and making your users happier. Forecast Groups
Okay, your business has realized the importance of setting up a CRM system. Now the next big question arises: HubSpot or Salesforce? These two CRM heavyweights are vying for your attention. Both have been revolutionizing the way businesses manage their customer interactions and sales processes.
As a startup, you definitely face a unique set of challenges when it comes to establishing a foothold in the competitive business world. That’s why Customer Relationship Management (CRM) may not be at the top of your priority list. We completely understand that the main