Tag: AI

Salesforce Statistics 2026: All the Facts You Need to Know

Salesforce remains the undisputed global leader in customer relationship management — and the numbers behind that position are more compelling than ever. In fiscal year 2026, the company crossed $41.5 billion in annual revenue, expanded its AI platform Agentforce to over 29,000 customers, and was

What is Agentforce and How Does It Work?

Look at this: 67% of customers feel frustrated when their problems aren’t solved right away. At the same time, sales reps spend 71% of their time on non-selling tasks like admin work. Salesforce saw the problem and acted. They created Agentforce—a digital platform where humans