Tag: Agentforce

Salesforce AI: From Predictive AI to Agentforce

Welcome to a series of articles and videos about Salesforce AI. The ultimate goal of this series is to explore Salesforce Agentforce—how it works, its features, and how to set it up for Sales, Service, or even a custom AI agent if needed. Heard the

What is Agentforce and How Does It Work?

Look at this: 67% of customers feel frustrated when their problems aren’t solved right away. At the same time, sales reps spend 71% of their time on non-selling tasks like admin work. Salesforce saw the problem and acted. They created Agentforce—a digital platform where humans