Welcome to a series of articles and videos about Salesforce AI. The ultimate goal of this series is to explore Salesforce Agentforce—how it works, its features, and how to set it up for Sales, Service, or even a custom AI agent if needed. Heard the
According to a Freshworks study, 71% of small businesses use CRM. Implementing a CRM is one of the smartest investments you can make for your business in 2025. It boosts revenue, cuts costs, and helps you retain customers for the long term. However, there’s one
The Salesforce Winter ’25 release introduces several exciting updates for developers, designed to boost performance and make development easier. In this overview, the ENWAY team highlights the most important updates that will help you get the most out of Winter ’25. Mock SOQL Tests for
Here, I’m going to share my personal opinion on a topic that’s on the minds of many businesses — the cost of Salesforce. Is it really too expensive, or are there hidden values that make it worth every penny? Let’s find out! In my experience,
Salesforce is a powerful Customer Relationship Management (CRM) platform that drives sales and boosts sales productivity. It all starts with Salesforce Sales Cloud and its editions. Understanding the differences between editions can help you choose the one that best fits your organization’s needs. In this
Why should you consider creating an app for AppExchange? Well, from a business perspective, it’s a smart move. AppExchange is the largest business app store in the world, with over four thousand apps and millions of users. By creating an app, you can tap into
In the Summer’22 release Salesforce introduced a new Lightning component to display a single dynamic related list. For instance, you can render High priority Cases on the Account page or show Opportunities at a specific stage. Let’s see how it works in detail. Dynamic Settings
At ENWAY we have been using Slack since 2016 and we can call it digital HQ for sure. As the Salesforce partner, we are happy that Slack is now part of the Salesforce ecosystem. At Trailblazer DX 2022 Salesforce announced several updates to integrate Salesforce
In the Summer’22 release, Salesforce introduced the new Apex security feature – User mode. Why do we need user mode? By default, Salesforce runs all apex code in the system mode. The system mode ignores user permissions. It’s possible to check access using methods (stripInaccessible,