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Author: Elizaveta Belyavskaya

What is Agentforce

What is Agentforce?

Look at this: 67% of customers feel frustrated when their problems aren’t solved right away. At the same time, sales reps spend 71% of their time on non-selling tasks like admin work. Salesforce saw the problem and acted. They created Agentforce—a digital platform where humans

Reports in Salesforce

Unlocking the Power of Salesforce Reports: Real-World Use Cases

One of the most important aspects of Salesforce administration is creating and managing reports. Reports provide valuable insights into business operations, allowing managers to make data-driven decisions and track progress towards goals. In this article, we will explore all types of Salesforce reports and their