Look at this: 67% of customers feel frustrated when their problems aren’t solved right away. At the same time, sales reps spend 71% of their time on non-selling tasks like admin work. Salesforce saw the problem and acted. They created Agentforce—a digital platform where humans
Want to know how to manage the info about your customers in CRM? You are in the right place. Using Salesforce as an example, I will show what an Account object is and how to manage Accounts. My name is Liza, and I’m a 3x-certified
Every time Salesforce updates, admins eagerly look forward to improvements that make their jobs easier and boost productivity. In this article, we’ll explore the Salesforce Spring ’24 features that help you manage your Salesforce setup efficiently, saving time and making your users happier. Forecast Groups
Salesforce CPQ (Configure, Price, Quote) is a powerful tool that enables businesses to streamline their sales processes. One of the key features of Salesforce CPQ is the ability to create product bundles, which can help businesses sell more products and improve customer satisfaction. In this
One of the most important aspects of Salesforce administration is creating and managing reports. Reports provide valuable insights into business operations, allowing managers to make data-driven decisions and track progress towards goals. In this article, we will explore all types of Salesforce reports and their