StudyRight: Lesson and Course Management

Industry

Education

Products

Sales Cloud

Service

Customization

Customer

StudyRight is a renowned learning center honored for its commitment to personalized academic support. Offering assistance in Math, English, Science, and an 11+ exam prep course, StudyRight serves students through two offline locations in London and online.

Challenge

The Customer was new to using CRM systems and had most of their student, tutor, and lesson data stored on paper, causing organizational challenges. To address this, StudyRight partnered with ENWAY for Salesforce implementation. Within the project scope, we automated the sales process and developed a lesson and student management system.

In this case study, we show how ENWAY has supported StudyRight’s transition to robust management of lessons and courses. Discover how our assistance streamlined StudyRight’s sales process.

Solution

To ensure the project’s success, ENWAY’s experts meticulously navigated a series of essential steps:

Created custom objects that store all necessary info about tutors, lessons, and lesson attendance with the possibility of adding new lessons;
Added the functionality to clone a whole week of lessons;
Automated the assignment of the study programs individually to each student. Within the programs (or Pathways), managers can choose one or several needed lesson packs depending on the subject;
Integrated Salesforce with the ClassMarker test platform to keep the data about initial assessments and all other tests during the studying steps. With this integration, quiz questions, points, and results are stored in a Salesforce object, making it easy to access and assign to a particular student;
Integrate Salesforce with the JotForm platform to leave feedback from the teacher about each student based on the results of the lesson. With this integration, we created an attendance object for each student, where the tutor can fill in how lessons went, what topic was covered, homework completed, etc.;
Automated the student transfer to another group before the start of the next school year;
Created all essential reports, including today’s lessons, this week’s lessons, error handling reports, etc.

“Eugene and his team have been able to help us set up our system to work with salesforce brilliantly. Our processes had unique requirements that Enway were able to implement. Through this implementation we are now able to track a lot more information and use it in our analysis going forward. This is turn will help us better understand our learning management process and how to improve our teaching process further.”

Abubakar Siddiqi

Project Manager at StudyRight

Results

Now, StudyRight has complete control over courses and student’s data. All lessons are neatly organized, with tutors assigned and students enrolled. The automation of study program assignments made it easy to provide a tailor-made education experience.

Now that StudyRight has a strong lesson and student management in place, they’re set up nicely to keep providing tailored help to students and helping them succeed in their studies.