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Stripe Integration with Salesforce for WeLearn

Industry

Professional Services

Products

Sales Cloud

Service

Integration

Customer

WeLearn is an edu-tech consulting company founded in 2022. The company has helped more than 1,000 creators create, market, and monetize their educational courses.

WeLearn Logo

Challenge

Payments from buyers of creators’ courses run through Stripe, which made Stripe one of the primary sources of WeLearn’s transaction data. When the company moved its sales and financial processes to Salesforce, that data had to move with them.

Exports were not enough to keep up. A payment recorded today can be refunded next week and disputed later still, so any picture built from a one-off export was accurate only on the day it was taken. Exports also left out the fee and currency detail that each transaction record needs in Salesforce. WeLearn wanted payment events to reach Salesforce as they happen.

As part of the financial tracking implementation in Salesforce, the ENWAY team was tasked with integrating WeLearn’s org with Stripe. We built the PayPal integration for the same project as well, covered in a separate case study.

Solution

ENWAY built a webhook handler in Salesforce, a service that receives payment events from Stripe as they happen. The main steps included:

  1. A web service inside the Salesforce org for Stripe to send events to.
  2. Security checks confirming that each incoming request genuinely came from Stripe.
  3. Duplicate protection, since Stripe can deliver the same event more than once.
  4. Handling of events that arrive out of order, so a newer payment status is never overwritten by an older one.
  5. Mapping of each event into the org’s transaction records, including amount, fee, and currency, and the link to the right creator.
  6. A log of every event received, with the option to re-run anything that failed.
“Working with ENWAY on our Salesforce project was a very positive experience. Their team helped us integrate Stripe and PayPal with the Salesforce CRM smoothly, which was a big improvement for WeLearn’s financial management. They also supported us with other customizations, such as automated VAT calculations and exchange rate recalculations. I appreciated how responsive the ENWAY team was, as any questions we raised were answered quickly and with attention to our business processes.”
Pietro Betti
Pietro Betti
Global Strategy Lead at WeLearn

Results

Stripe payments now reach Salesforce shortly after they happen, with each transaction linked to the creator, the product, and the allocation group.

Status changes follow automatically. A refund or a dispute updates the existing record, so reports reflect the current state of each payment rather than its state on the day of the last export.

The finance team no longer moves payment data by hand, and every event Salesforce receives is stored and reviewable.

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