A customer relationship management (CRM) system is a valuable asset that helps companies increase sales productivity and automate workflows to sell faster and smarter. With a variety of choices, finding a suitable CRM solution is not an easy task. Here are our five tips on
Almost all Salesforce innovations this year were connected with AI. Finally, on June 12, Salesforce announced AI Cloud that gathers GPT-powered tools in one suite of capabilities optimized for delivering trusted, open, and real-time generative experiences across all applications and workflows. What is AI Cloud? According to
In April 2023, Salesforce introduced Salesblazer, a platform for learning, community, and content, all aimed at empowering professionals to excel in sales. In this article, we will discover what Salesblazer is and how it helps sales professionals. What is Salesblazer? Selling in today’s economic climate is
Salesforce is a world-class platform that provides businesses with the tools they need to drive growth, improve customer engagement, and streamline operations. However, Salesforce implementation can be a daunting task, especially for companies that are new to the platform. Over the years, we at ENWAY
This week, Salesforce unveiled the latest version of the Tableau analytics platform, which utilizes Einstein generative AI technology. In this article, we’ll delve into the next generation of Tableau and additional innovations to explore how they can benefit your business. Tableau GPT Tableau GPT is a significant
April 11, 2023, at the 2023 Education Summit in Dallas, Salesforce introduced the new Education Cloud. In this article, we will explore the features and benefits of the reimagined Education Cloud. What is Salesforce Education Cloud? Salesforce Education Cloud is a cloud-based platform designed to help educational
On March 14, 2023, Salesforce announced the reimagined Nonprofit Cloud. Learn about the changes, discover the features currently available on the enhanced Nonprofit Cloud, and get a glimpse of the Cloud’s 2023 plans. Nonprofit Cloud: Before and After Before Nonprofit Cloud was a curated bundle that included
TrailblazerDX is one of the major annual Salesforce events that connects Salesforce developers, admins, and architects for learning and networking. At TrailblazerDX ‘23, we anticipated the presentation of EinsteinGPT above all. Yet we have had our share of pleasant surprises. During the True to the
At the end of February, Salesforce announced new solutions for the communications providers within Communications Cloud. ENWAY Journal has prepared a concise overview for you. Contact Center Built for Providers Contact Center for Communications is an out-of-the-box solution that is included in Communications Cloud. Basically, it is
On February 8, Salesforce CEO Marc Benioff surprisingly announced EinsteinGPT on his Twitter account. Based on the naming, we could assume that EinsteinGPT = Salesforce Einstein + ChatGPT. Let’s dive into every component and speculate what EinsteinGPT can be like. What Is Salesforce Einstein Launched