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Author: Natalia Yankovskaya

Salesforce Service Cloud

Service Cloud: The Ultimate Customer Support Companion

In 2024’s customer-focused world, top-notch support is a must. That’s where Salesforce Service Cloud comes in. As a Sales Cloud, Service Cloud is a foundational part of the Salesforce ecosystem designed to transform your customer service and boost satisfaction. Let’s dive into the features that

Salesforce Sales Cloud

Boosting Sales Efficiency with Salesforce Sales Cloud

In 2024, sales teams will be facing a myriad of challenges, from managing leads and closing deals effectively to forecasting effectively. Fortunately, technological advancements have revolutionized sales processes, offering solutions that streamline workflows and maximize productivity. Among these solutions stands Salesforce Sales Cloud, a tool

HubSpot vs Salesforce: What is the Right CRM for Your Business

Okay, your business has realized the importance of setting up a CRM system. Now the next big question arises: HubSpot or Salesforce? These two CRM heavyweights are vying for your attention. Both have been revolutionizing the way businesses manage their customer interactions and sales processes.

Why Do Startups Need CRM?

Why Do Startups Need a CRM Platform?

As a startup, you definitely face a unique set of challenges when it comes to establishing a foothold in the competitive business world. That’s why Customer Relationship Management (CRM) may not be at the top of your priority list. We completely understand that the main

Salesforce Starter

All-in-One CRM Magic: How Salesforce Starter Boosts Small Business

On August 2, 2023, Salesforce announced the general availability of Starter, a foundation CRM app that brings sales, service, and marketing capabilities together. Let’s explore what Salesforce Starter is and what it is the fastest way to get started with Salesforce. What Is Salesforce Starter? Salesforce

Salesforce Sales Planning app

Sales Planning Made Easy with New Sales Cloud Add-on

On 26th July, Salesforce announced the general availability of the Sales Planning app. Read this concise article to learn what Sales Planning is and uncover the multitude of advantages it can bring to your business. What is Salesforce Sales Planning? Firstly introduced in Summer ’23 Release, the Sales

SalesGPT and ServiceGPT

First SalesGPT and ServiceGPT Features Are Available: A Closer Look

Yesterday, on July 19th, Salesforce announced that the first features of SalesGPT and ServiceGPT have been generally released for all Salesforce customers. Let’s have a closer look on available features and their pricing. SalesGPT Availability and Price Sales Emails, the first of the SalesGPT features are generally