Oxford Summer Courses: Travel and Medical Forms in the Student Portal

Industry

Education

Products

Experience Cloud

Service

Customization

Customer

Founded in 2010 by Oxford University graduates, Oxford Summer Courses offers award-winning immersive summer programs for students aged 9-24 in Oxford, Cambridge, and London.

Their diverse range of subjects and vibrant cultural settings provide an intellectually stimulating environment for students to engage in rigorous academic study and personal growth.

Challenge

All Oxford Summer Courses students must fill out special Travel and Medical forms to provide managers with important data, like arrival/departure time, their medical conditions, emergency contacts, and so on. Previously, these forms were built on Visualforce and implemented through Salesforce Sites.

Links for forms were sent via emails to every customer after the purchase. To provide excellent customer experience and increase security, ENWAY and Oxford Summer Courses started a project of development of a Student Portal built on the Salesforce Experience Cloud.

As a crucial part of the portal’s development, the ENWAY team was tasked to deliver Travel and Medical forms built on LWC and integrate them into the Experience Cloud site.

Solution

ENWAY’s professionals successfully developed LWC pages for Travel and Medical forms and integrated them into the Student Portal, accessible only via credentials.

Forms include various types of fields, such as date, time, multichoice checkboxes, etc. All necessary validations were added to the forms as well. Besides, we added the ability to view and edit the filled out forms for controlling what information managers received.

“We had an excellent experience developing our student portals with ENWAY. It was a project of important scope for us — providing a digital platform for our students to assess their medical, dietary, and accessible needs as well as info in real-time to get them organised during the in-person courses — and we were also trying a new technology, Salesforce Communities. ENWAY’s support was invaluable as they providing with expertise in every step; from the moment of acquiring new products in Salesforce and the architecture of the project to the final delivery of the project to the students; passing by coding and sprint meetings. Many thanks, ENWAY!”

Guillermo Tirelli

Senior Technology Manager at Oxford Summer Courses

Results

For Oxford Summer Courses, new Travel, Medical and Consent forms resulted in enhanced security and customizability. Access to forms now requires entering a login and password in the Student Portal, which protects students’ personal data. The filled forms are connected with relevant Records in Salesforce, resulting in better controllability.

There are benefits for the company’s customers as well. Students can access forms anytime from one convenient place to quickly fill them or to review the previously filled data. Moreover, some forms are editable. That increases flexibility and spares clients from additional communication with managers.