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Elety: Salesforce Implementation

Industry

Professional Services

Products

Sales Cloud

Service

Implementation

Customer

Elety Group specializes in styling and image consulting, offering a unique approach that combines simplicity, efficiency, and personalization. Their services include a Style Master Class for businesses, Online Styling for quick wardrobe updates, and In-Person Styling for busy professionals seeking a tailored touch. Elety Group empowers clients to save time, build confidence, and present their best selves in both personal and professional settings.

Elety Group logo

Challenge

Like many growing companies, Elety Group struggled to manage operations without a CRM system. Relying on limited digital tools, they handled customer information and communication manually, resulting in data inconsistencies and inefficiencies.

To address these issues and support scalable growth, Elety Group chose ENWAY to implement Salesforce Sales Cloud and establish essential processes.

Solution

The ENWAY team was glad to collaborate with Elety Group on this project.

Solutions implemented:

  1. Salesforce Sales Cloud – A CRM to centralize customer data and formalize the sales process.
  2. Slack – A messaging platform integrated with Salesforce to enhance team communication and collaboration.

During the Salesforce Sales Cloud implementation, the ENWAY team completed the following:

  • Lead and Opportunity Management: Set up processes for capturing and tracking leads. Customized fields and sales stages to match Elety’s unique sales process, enabling the team to monitor leads, follow up on opportunities, and close deals efficiently.
  • Customer Database and Account Management: Centralized customer data by migrating it into Salesforce, replacing scattered spreadsheets with a unified, reliable database.
  • Automated Workflows: Streamlined repetitive tasks with automation, including follow-up reminders, to save time and reduce manual work.
  • Reporting and Analytics: Developed reports and dashboards to offer clear insights into sales performance, customer interactions, and lead conversion, empowering the team to make informed, data-driven decisions.
We are extremely happy with the help we received from ENWAY in implementing Salesforce and Slack. Their team was professional, responsive, and highly knowledgeable, delivering solutions perfectly tailored to our needs. The integrations were seamless, and their support and training have greatly improved our efficiency. We highly recommend ENWAY for their exceptional service and expertise.
Anton Masko
Anton Masko
Co-Founder at Elety

Results

Salesforce Sales Cloud and Slack helped Elety Group gain control over their customer management. The integrated platforms enabled faster, more effective communication and allowed the team to focus on growth rather than manual work.

This setup provided a foundation for efficient operations, helping the Customer build processes that would last as they grow.

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