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CRIF Credit Check Integration with Salesforce CRM

Industry

Financial Services

Products

Sales Cloud

Service

Integration

Customer

An international financial services company offering corporate payment solutions and payment cards that help businesses manage and optimize their spending. Serving business customers across Europe, the company needs reliable, country-specific credit data to manage risk.

Challenge

For its customers in Poland and Switzerland, the company moved to CRIF as its credit data provider. Beyond one-off credit checks, the client wanted continuous monitoring: if something changes for a monitored company, whether it’s an address update or a bankruptcy filing, a case should appear in Salesforce automatically, without anyone watching for it.

Solution

ENWAY integrated Salesforce with the CRIF API across all required data fields. The integration retrieves credit reports, parses them, and writes the data into Salesforce.

For monitoring, Salesforce sends company IDs to CRIF and receives daily notifications on changes. Incoming notifications are processed in batches, and when a relevant change is detected, such as an address change or bankruptcy, a case is automatically created in Salesforce so the team can act on it immediately.

Results

Full credit report data for 2 markets, Poland and Switzerland, available directly in Salesforce:

  • 100% of incoming change notifications processed automatically in daily batches, with zero manual triage
  • Critical events like bankruptcies or address changes turn into Salesforce cases within 24 hours of CRIF registering them, so nothing depends on someone spotting them
  • Monitoring coverage no longer depends on team capacity: every monitored company is checked every day, whether the portfolio has 50 companies or 5,000

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