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Creditreform Credit Bureau Integration with Salesforce via CrediCONNECT

Industry

Financial Services

Products

Sales Cloud

Service

Integration

Customer

An international financial services company offering corporate payment solutions and payment cards that help businesses manage and optimize their spending. The company operates across multiple European markets and relies on credit bureau data to assess and monitor its business customers.

Challenge

The company relies on Creditreform as its credit data provider for Luxembourg and Austria, with additional coverage in Germany. The existing integration was built on an older Creditreform connection, and the client decided to rebuild it on CrediCONNECT, Creditreform’s current real-time API interface. The rebuild had to happen without disrupting the credit assessment workflows the client’s teams used every day.

Solution

ENWAY rebuilt the Salesforce integration on the CrediCONNECT API, covering all the Creditreform data fields the client’s credit workflows depend on. The integration requests a credit report from Creditreform in real time, parses it, and writes the structured data directly into Salesforce records, so credit teams work with the data where they already work, instead of handling reports separately.

Results

Creditreform integration modernized on CrediCONNECT with zero disruption to daily credit operations across Luxembourg, Austria, and Germany:

  • Report handling dropped from roughly 15-20 minutes of manual review and data entry per company to under a minute, with data parsed and written into Salesforce automatically
  • Credit reports requested and received in real time, directly from Salesforce
  • Legacy connection fully replaced with Creditreform’s current, supported API interface

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